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Deputy General Manager Chewton Glen Hotel & Spa, New Forest, New Milton, Hampshire, BH25 6QS

There are many magnificent hotels, but only a few of them can call themselves a true English Original. Chewton Glen is a quintessentially English, privately owned, 5 red star luxury Country House Hotel & Spa on the fringe of the New Forest.

We are looking for an experienced and dynamic Deputy General Manager to join us and oversee the day to day operations. This is an exciting opportunity to join the Management Team and become instrumental in driving our product forward, using a creative mind, passionate approach and meticulous attention to detail to stay ahead of the curve and ensure that Chewton Glen remains the leading Country House Hotel.  

This role will lead the delivery of service excellence through the development of our team, with continuous visibility to staff and guests alike.

  • Leadership: manage, direct and develop departmental heads and their teams, leading from the front and working alongside them creating clear guidelines while tracking progress and implementing change/ improvements. Monitor and feedback on performance and acknowledge achievements. Promoting team work in an inspiring, mentoring and motivating manner.
  • Finance: display strong financial acumen in order to control all departmental costs, and account for operational departments P&Ls. A proven track record in commerciality, financial/ budget awareness and data literacy essential.
  • Project Management: to take responsibility for allocated projects, and identify opportunities for further projects - strategize, plan, present, deliver and follow through.
  • Responsibility/ accountability: take ownership of day to day operation, delegate where necessary and empower management to make decisions. Work proactively and efficiently, to deliver goals/ objectives/ projects within agreed timeframes
  • Effective Communication: confident and clear delivery of detailed information. Integrity and consistency is key. Approachability and listening in order to gain follow-ship from team

Our ideal candidate will have substantial previous experience in Hotel Management, at similar level luxury hotel, with a strong knowledge of Food & Beverage operations. You will have a proven track record of identifying opportunities, delivering projects and change management, as well as having strong commercial awareness.

Chewton Glen Hotel & Spa
New Forest, New Milton, Hampshire, BH25 6QS

  • Job Ref ILH1224
  • Branch Chewton Glen Hotel & Spa
  • Location Chewton Glen Hotel & Spa, Hampshire
  • Salary/Benefits Competitive Salary + service charge
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 48
  • Posted date 12/03/2019
  • Closing date 14/04/2019

A true English original, Chewton Glen is a privately owned luxury country house hotel & spa located in the heart of the tranquil New Forest countryside and just minutes from the coast.

Just two hours from London it is a perfect place to escape to.

With a 9 hole golf course, tennis courts, endless country and coastal walks as well as an award winning spa, gym and large outdoor pool there is something for everyone.

Iconic Hotel offer the following benefits to employees

Meals on duty
Staff stays
Friends & Family rate
25% Discount on F&B
Discount on Spa treatments
Team Events
Refer a Friend scheme