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Housekeeping Supervisor The Lygon Arms, The Lygon Arms, High Street, , Broadway, Worcestershire, WR12 7DU

Aim of the role

To assist and support the Executive Head Housekeeper maintaining the high standards in the Hotel bedrooms and corridors.


  • To be passionate and take pride in checking all rooms ensuring they have been cleaned to the standard set by the Hotel.
  • Will involve cleaning rooms when necessary setting the standards for all Housekeeping staff taking pride in the job. Understanding flexibility and teamwork.
  • To prepare the Housekeeping General Assistant’s work lists.
  • To be passionate and take pride in checking all areas cleaned by the public cleaners.
  • To maintain correct stock levels in housekeeping stores and check that it is stored correctly.
  • To be passionate in training housekeeping staff as required in duties and on equipment use.
  • To make up Housekeeping General Assistant’s store orders as required.
  • To action and be confident in the upkeep of any housekeeping paperwork.
  • To assist in the linen room when required, understanding flexibility and teamwork.
  • To be responsible and take ownership for the issue and collection of keys.
  • To deal with any lost property requests.
  • To take ownership and deputise in the absence of the Executive Head Housekeeper and Deputy Head Housekeeper.
  • To liaise with Reception on any rooms or guest’s requirements.
  • To report any maintenance faults.
  • To be passionate to ensure that guest’s names are used at every opportunity.
  • To assist with guest’s queries as required or refer to the Executive Head Housekeeper.
  • To be passionate in attending any necessary training sessions or meetings.
  • To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.
  • To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Executive Head Housekeeper.
  • All staff should be confident in understanding and executing the company’s policies and procedures with respect to privacy, confidentiality and data protection.
  • To be fully aware of the Hotel’s Fire Safety Procedures and Health & Safety regulations.

The Lygon Arms
The Lygon Arms, High Street, , Broadway, Worcestershire, WR12 7DU

  • Job Ref ILH1113
  • Branch The Lygon Arms
  • Location The Lygon Arms, Broadway
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Posted date 05/12/2018
  • Closing date 28/01/2019

Situated within the idyllic Cotswolds village of Broadway in Worcestershire. With roots dating back to the 14th century, The Lygon Arms is steeped in history, and remainders of the vast Tudor influence are visibly appreciated in the superb restoration of original features. The Lygon Arms boasts five exceptional culinary venues; the Lygon Bar& Grill, the Lygon Wine Bar, The Russell Room, The Courtyard and the Spa Kitchen & Bar, numerous snugs and lounges, a luxurious Spa, and 86 guest rooms, including the regally appointed Charles I suite.

A perfect base from which to explore the Cotswolds, guests looking for a more rejuvenating stay can enjoy the calm of its spa retreat with a range of relaxing treatments and therapies.

Iconic Hotel offer the following benefits to employees

Meals on duty
Staff stays
Friends & Family rate
25% Discount on F&B
Discount on Spa treatments
Team Events
Refer a Friend scheme