20408 http://careers.iconicluxuryhotels.com/job-details.aspx?jobid=20408 false

Spa Therapist Chewton Glen Hotel & Spa, New Forest, New Milton, Hampshire, BH25 6QS

Aim of the role

Provide exceptional treatments to all guests and members ensuring smooth operation, record keeping, and client well-being. Giving continuous and consistently high standards.


  • To be passionate and take pride in carrying out all treatments to the required standard and as booked by Reception.
  • To work within the time guidelines of each treatment ensuring that the highest standard of client care is practised.
  • To behave in a discreet, respectful and confidential manner.
  • To be confident in ensuring that product knowledge is well known and that the client’s time is educative, therapeutic, and relaxing.
  • To be confident in greeting the client warmly and by their name, show them to the therapy room and indicate where everything is, ensuring the highest client care is given out at all times.
  • To be passionate and knowledgeable on all facilities, products, and treatments offered with in the Spa, informing the client of availability when requested.
  • To take pride in ensuring that high standards of cleanliness and tidiness are adhered to in the treatment rooms and grooming lounge at all times.
  • To be confident in upselling the products during the treatments and ensure that the client receives your enthusiasm and knowledge.
  • To be flexible if colleagues need help within other areas of the Spa i.e. Reception, Pool Bar, Changing Rooms, understanding teamwork and flexibility.
  • To take ownership and be responsible for replenishing towels in the treatment rooms and taking the dirty towels to the laundry.
  • To be passionate about attending any necessary training courses in-house or external.
  • All staff should be confident in understanding and executing the company’s policies and procedures with respect to privacy, confidentiality and data protection.
  • To ensure that Company Policies are followed at all times.

Chewton Glen Hotel & Spa
New Forest, New Milton, Hampshire, BH25 6QS

  • Job Ref ILH1049
  • Branch Chewton Glen Hotel & Spa
  • Location Chewton Glen Hotel & Spa, Hampshire
  • Salary/Benefits Competitive Salary plus service charge, commission and benefits
  • Contract type Permanent
  • Hours Part Time
  • Hours per week 8 - 40
  • Posted date 13/05/2019
  • Closing date 13/06/2019

A true English original, Chewton Glen is a privately owned luxury country house hotel & spa located in the heart of the tranquil New Forest countryside and just minutes from the coast.

Just two hours from London it is a perfect place to escape to.

With a 9 hole golf course, tennis courts, endless country and coastal walks as well as an award winning spa, gym and large outdoor pool there is something for everyone.

Iconic Hotel offer the following benefits to employees

Meals on duty
Staff stays
Friends & Family rate
25% Discount on F&B
Discount on Spa treatments
Team Events
Refer a Friend scheme